The retail F&B industry in Greece is a sector of significant strategic importance for Metrax and as such we are committed to providing professional services through an innovative and unified approach. The difference in how we create value for our clients, lies in the context within we place property in relation to the purpose it is intended to serve. Considering that the goal of every “construction” is to serve the needs of one or more user-groups it all comes down to creating an experience for them that has a positive impact. In F&B projects, it is the successful realization of this objective that attracts customers at first and the capability to serve effectively and distinctively, equally satisfying products, that will make them return.
An F&B structure is called to “house” this system that integrates experience and service while those two combined form the environment within everything takes place. From first sight impression on the outside, to interior decoration and functionality scope, we focus our attention on two levels when we design; the consumer side and the business operation side. On one hand, we promote elements that captivate interest, enhance user comfort and satisfaction and in the other hand we optimize space in ways that enable increased staff productivity and effective customer service.
To achieve our goal, we believe it is important to ensure consistency across every stage of the Customer Experience Design process. Thus, we offer a complete Turn-Key solution that covers every detail while ensuring that all system parts are in rhythm with each other and work seamlessly as a whole.