Retail F&B Units

The retail F&B industry in Greece is a sector of significant strategic importance for Metrax and as such we are committed to providing professional services through an innovative and unified approach. The difference in how we create value for our clients, lies in the context within we place property in relation to the purpose it is intended to serve. Considering that the goal of every “construction” is to serve the needs of one or more user-groups it all comes down to creating an experience for them that has a positive impact. In F&B projects, it is the successful realization of this objective that attracts customers at first and the capability to serve effectively and distinctively, equally satisfying products, that will make them return.

An F&B structure is called to “house” this system that integrates experience and service while those two combined form the environment within everything takes place. From first sight impression on the outside, to interior decoration and functionality scope, we focus our attention on two levels when we design; the consumer side and the business operation side. On one hand, we promote elements that captivate interest, enhance user comfort and satisfaction and in the other hand we optimize space in ways that enable increased staff productivity and effective customer service.

To achieve our goal, we believe it is important to ensure consistency across every stage of the Customer Experience Design process. Thus, we offer a complete Turn-Key solution that covers every detail while ensuring that all system parts are in rhythm with each other and work seamlessly as a whole.

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Check out our dedicated web sites below for more information on our auxiliary services

Design Services
How does it work?
Location Consulting

Location Consulting

Identification of the appropriate location based on area characteristics and customer appeal potential. Metrax has access to area statistics that are used to produce advice regarding location choice in relation to product mix, lease rates and return on investment expectations. Similarly, this information is critical in adopting our design approach to existing locations.

Design & Construction

Design & Construction

Our architectural and business teams will produce a unique environment that is customer experience driven while considering optimal usage of space and budget. We handle architectural, engineering, visitor experience design and construction management allowing F&B operators to concentrate on what they know best; servicing and satisfying guests.

Licensing & Certifications

Licensing & Certifications

From construction to operation we make sure all legal requirements are met and we manage building permit and operating license issuing processes as well. In addition, for units where specific certifications such as HASP are required, we handle system setup and staff training through a certified consultant appointed on-site.

Customer Experience Focus

Customer Experience Focus

We strive to design F&B environments that visitors become connected to, enjoy and want to return. From atmosphere and furniture to how staff is enabled to offer its services unobstructed even at peak times, we consider every single detail leading to a productive and fascinating environment that facilitates a business to thrive.

Fit-Out & Equipment

Fit-Out & Equipment

Working with highly rated partners and vendors, our team handles the process of identifying, specifying and procuring the appropriate equipment for your business. From HVAC, kitchen equipment and P.O.S machines to any other apparatus you might need, our proposals are guaranteed for quality, cost efficiency, seamless operation and after sales service.

Print Material & Web Design

Print Material & Web Design

In collaboration with professional designers and developers from Greece and abroad, we manage the design process of your print material, your web site and booking system as part of our true Turn-Key solution package. This way we ensure consistency of brand identity across the board and seamless integration of all communication platforms with your daily workflow.

Customer Experience Design
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