An interesting location is a great beginning in the tourism industry but that alone is not enough to gain a traveler’s “heart” when deciding on accommodation. Owners of hotel & leisure units need to effectively deal with “customer conversion” on two fronts:
Choosing Metrax for your next hospitality project means that both fronts are effectively covered through our Turn-Key solutions that integrate everything from architecture and construction management to post-construction services such as fit-out and marketing material design. Similarly to our award winning project, Aenaon Villas, we can help client’s turn their plans to success whether it is about a Boutique Hotel Project, a SPA Resort or a Hotel consisting of hundreds of rooms located on an island or an urban setting.
Metrax brings together highly qualified professionals with extensive experience in their fields and hands on involvement in international projects of wide diversity. Our team strives to create value extending beyond architectural design and construction, portraying the fact that for any property project we are assigned, we are focused on all those aspects that lead to our client’s success. It comes down to balancing business, design, engineering and marketing with consumer psychology in order to build destinations that visitors seek, connect to and adore. This is the way customers are won, come back and rate their experience high, resulting to new customers that come back for more. A critical “business cycle target” that can be easily missed unless being part of the project objectives from the beginning; in Metrax we are making sure that it is and that the target is achieved.
Check out our dedicated web sites below for more information on our auxiliary services
Design Services
From Property Branding to Web Design and Business ID creation, click to find out how Metrax can help your company stand out.
Location Consulting
Identification of the appropriate location based on development and popularity potential. Metrax has access to area statistics that we use to produce advice regarding location choice such as destination popularity, landscape characteristics, weather, hotel rates and return on investment expectations based on capital spent. Similarly, this information is also critical in adopting our design approach to existing locations.
Design & Construction
Our architectural and business teams will produce a unique environment that is customer experience driven while considering optimal usage of space and budget. We handle architectural, engineering, visitor experience design and construction management allowing hospitality operators to concentrate on what they know best; servicing guests and making sure they enjoy their stay.
Licensing & Certifications
From construction to operation we make sure all legal requirements are met and we manage building permit and operating license issuing processes as well. In addition, for units where specific certifications such as HASP are required, we handle system setup and staff training through a certified consultant appointed on-site.
Customer Experience Focus
We strive to create hotel & leisure environments that create a sense of connection for visitors and make them want to return. From landscape design, interior atmosphere, furniture and unique decoration to how staff is enabled to offer its services unobstructed even at peak times, we consider every single detail.
Fit-Out
Working with highly rated partners and vendors, our team will handle the process of identifying, specifying and procuring the appropriate equipment for your needs. From HVAC, kitchen equipment and furniture to any other apparatus you might need, our proposals are guaranteed for quality, cost efficiency, seamless operation and after sales service.
Print Material & Web Design
In collaboration with professional designers and developers from Greece and abroad, we manage the design process of your print material, your web site and booking system as part of our true Turn-Key solution package. This way we ensure consistency of brand identity across the board and seamless integration of all communication platforms with your daily workflow.
